Frequently Asked Questions

Yes. Please feel free to reach out via email at support@DLMMailOrder.com or by giving us a call at 866-748-1391. In order to request special shapes, we require at least 2 weeks notice.
Unfortunately, we are unable to ship any of the delicate pastries or cakes that are sold in our stores.
Yes! If you would like to see if we carry a special item in our store that may not be present on the website, contact us and we will search our store to see if we carry the item.
We are a department of Dorothy Lane Market, a grocery store located in Dayton, Ohio.
While peanuts or other tree nuts may not be a key ingredient in every one of our baked goods, all our bakery and pastry items are produced in the same area where products containing various nut items are created. Though best practices are used in the manufacturing of our baked goods, inadvertent cross-contamination may occur.
Yes. Cover the brownie in saran wrap and then place in a freezer-safe apparatus. They will last for up to 6 months, and when you are ready to enjoy a nibble of Killer Brownie® place it in the refrigerator to thaw.
Every morning our bakeries produce artisan bread from scratch, baked right in our stores. The loaf we ship you will be baked that very same morning.